KPD Pro-D Driver App Privacy Policy

Effective Date: [01 October 2025]Last Updated: [10 October 2025]

Overview

This policy outlines how the KPD Pro-D mobile app complies with these requirements to ensure a safe, secure, and user-friendly experience.

  1. Data Access and Collection

Camera Access
Our app requires access to the device’s camera to enable users to take photos as evidence during vehicle inspections or repairs.

  • What is collected: Only photos taken through the app’s built-in camera functionality.
  • What is not collected: We do not access or collect videos, saved photos from the device gallery, or any other media files.
  1. Purpose of Data Use

Photos captured via the app are used exclusively to:

  • Document the condition of vehicle parts as proof or evidence of faults.
  • Allow supervisors to verify whether a repair is necessary based on the photographic evidence.

These images are tied to specific work orders and are used solely within the context of automotive repair and maintenance workflows.

  1. Data Sharing and Third-Party Access
  • We do not share user camera data with any third parties, including analytics providers or ad networks.
  • No third-party services collect, process, or view the photos taken in the app.
  • Only authorized customers or personnel using this app can access the photos through a secured webpage for the purpose of managing vehicle repairs.
  1. Data Retention and Deletion
  • Photos are retained as part of the work order history to serve as evidence in case of disputes, incidents, or investigations.
  • This retention is necessary for accountability, customer service, and legal protection.
  • Users or supervisors may request deletion of specific work orders or photos by contacting support at connie@kpdhaulage.com.my
  1. User Control & Permissions
  • Camera access is requested only when the user initiates the photo capture feature.
  • The app does not run the camera in the background or access it without user interaction.
  • Users can deny or revoke camera permission at any time via their device settings, though this may limit the functionality of the app.
  1. Data Security
  • All images are securely stored and associated with a unique work order.
  • Access to this data is restricted and authenticated via secure user logins and encrypted storage methods.
  1. Policy Updates

We may update this policy as needed to comply with regulatory or platform changes. All updates will be reflected in the app or via our support portal.

8. Contact

For data-related inquiries or deletion requests, contact:
Email: [connie@kpdhaulage.com.my]